house was turnover with poor quality. Windows was not properly installed. Lights switch was not fixed. Paints was teared off. Walls has many cracked. I dont want to receive the unit at first because of the issues but the engineer-in-charged promised that they will fixed it the following week after I signed the turnover documents. But they never do action at all and I felt like I was tricked. I file a complaint to management office in Alabang, and they said I already received it and they wont be responsible for it. It’s terrible and stressful. Last Feb 2017, I paid the bank in full for the loan of the unit. The bank told me that the title is with Camella and I have to coordinate with them so they just give me the Certificate of full payment. Until now March 2021, I been following up my title from Camella Alabang because they haven’t provided it yet. They keep on telling me that the court haven’t order a re-institution of the tiltle because it was lost. Imagine, they lost the title😱😱. But as far as I know, re-institution of the title will take about 6 months to 1 year only. Im an OFW and Im so worried that they re-sell my unit or used it as collateral in the bank for mortgage. 4 years is to long. I wont trust Camella anymore nor even referred them to my fellow OFW. They have very bad customer service, poor quality houses and a waste of money.
This review (Title issues and poor quality of the unit) was originally published at Holy Smoke !.
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